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New Ziepods can generate "Crash Report"
posted on Thursday, May 31, 2007

Ziepoders know that we do care about their feedbacks, both good and, especially the bad news. That's why we developed embeded feedback window to help you send your messages to us easily. In addition to that, Ziepod also automatically asks for your feedback on abnormal terminations.

To get better feedback, today we are going one more step forward and presenting a new feature which is used to collect more information about abnormal terminations. This new feature allows you to generate crash report to be used at investigating it in our "CSI" lab.

We do care for this because we know that you care for Ziepod, too. We get lots of feedback saying that Ziepod is the best and we want to be the best by always trying to do the best. And to accomplish that, we want to keep our eye on Ziepod and when any ugly bug comes out, we want to get the right feedback from you so that we can terminate it. So that's why we developed this new feature.

How to make use of it

We haven't intergrated this new feature into the actual Ziepod and Ziepod+ setup files yet but we made replicas of those setup files with this new feature included. If you want to use it, here are the setup files for Ziepod and Ziepod+

  • Ziepod v0.99.9 Build3 with Crash Report Feature
  • Ziepod Plus v0.99.9 Build3 with Crash Report Feature
  • Different than actual released Ziepod, when this special built Ziepod somehow crashes, a dialog window immediately pops up and allows you to save the report for that particular crash. This report consists of 2 files, both will be used at generating the exact moment of the crash in our test bed. Keep in mind that these two files are generated by Windows itself and we don't have any control over their content.

    By using this report, we will be able to pinpoint the cause with fair enough precision, unless they are generated by third party libraries. So while using this special setup, if you experience any crash, just save the report and send it to us via email so that we can investigate the case and provide a solution.

    Btw, if you see anything strange inside Ziepod, don't call 911, press ALT+F to send your message to us. We will be saving you, not 911.

    Have a nice day,
    Ziepod Team

    posted on Thursday, May 31, 2007 | Permalink ( # )
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